Services

Our Services

PrimeMed Management partners with physicians, hospitals, and health systems to deliver revenue cycle, billing, and value-based care solutions that enhance financial performance, drive better business outcomes, and transform the healthcare experience.

Revenue Cycle Management (RCM) Solutions

01

Claim Management: Automated claim submission, tracking, and resolution.

02

Patient Eligibility Verification: Real-time insurance verification and eligibility checks.

03

Charge Capture: Accurate charge entry and coding.

04

Payment Posting: Automated payment processing and reconciliation.

05

Denial Management: Proactive identification and resolution of denied claims.

01

Claim Management: Automated claim submission, tracking, and resolution.

02

Patient Eligibility Verification: Real-time insurance verification and eligibility checks.

03

Charge Capture: Accurate charge entry and coding.

04

Payment Posting: Automated payment processing and reconciliation.

05

Denial Management: Proactive identification and resolution of denied claims.

04

Payment Posting: Automated payment processing and reconciliation.

05

Denial Management: Proactive identification and resolution of denied claims.

Ready to get started?

Call us at 704-230-0115

Medical Billing Solutions

01

Electronic Billing: Secure, HIPAA-compliant electronic claims submission.

02

 Automated Coding: AI-driven coding assistance for accuracy.

03

Billing Analytics: Real-time reporting and performance metrics.

04

Patient Statement Management: Customizable, user-friendly patient statements.

05

Payment Gateway: Secure online payment processing.

01

Electronic Billing: Secure, HIPAA-compliant electronic claims submission.

02

 Automated Coding: AI-driven coding assistance for accuracy.

03

Billing Analytics: Real-time reporting and performance metrics.

04

Patient Statement Management: Customizable, user-friendly patient statements.

05

Payment Gateway: Secure online payment processing.

01

Electronic Billing: Secure, HIPAA-compliant electronic claims submission.

02

 Automated Coding: AI-driven coding assistance for accuracy.

03

Billing Analytics: Real-time reporting and performance metrics.

04

Patient Statement Management: Customizable, user-friendly patient statements.

05

Payment Gateway: Secure online payment processing.

Integrate Seamlessly. Prioritize Patient Experience. Maximize Margins.

Our Physician Revenue Cycle Management solutions balance completeness, correctness and promptness of payment with a drive to deliver an exceptional patient experience. We engineered our delivery model to support your revenue cycle from end-to-end or at any point in between, powered by proven methodologies, repeatable processes, flexible technologies and measurable performance.

Focus on front-end performance to prevent downstream challenges

PrimeMed 's Patient Access & Experience solutions provide scheduling, eligibility confirmation, pre-registration, and registration services purpose-built for patient satisfaction.


Our solution includes:

  • Registration assistance for capturing accurate demographics and insurance information.
  • Appointment scheduling for patient convenience.
  • Verification of benefits for precise claims submission.
  • Service authorization confirmation and status tracking.
  • PCI-Compliant payment processing.
  • Digital patient engagement technology integrated with Best in KLAS partner.

Key benefits:

  • Improve data integrity for first-time, clean claim submission.
  • Collect co-payments and other patient responsibility due at time of service.
  • Engage patients digitally, in-person and over-the-phone with friendly, informative communications.

Specialty-specific coders and physician-support tools drive distinctive impact


PrimeMed ’s Coding & Documentation solutions deploy a comprehensive suite of capabilities for coding, coding quality, charge capture and clinical documentation—offering opportunities to improve accuracy, decrease denials and increase productivity.


Our solution includes:

  • Expertise across care settings and major specialties, including those with complex coding requirements.
  • Audit and analysis to support accurate medical code assignment and identify any compliance risks.
  • Peer-to-peer education on medical specificity standards, including training tailored for physicians.
  • Physician-centric E&M documentation query process for accurate reimbursement and quality of care reporting.
  • EMR-embedded clinical documentation improvement tools.
  • Staff skilled by medical specialty with certifications from organizations such as the  American Academy of Professional Coders (AAPC)   and American Health Information - Management Association (AHIMA).

Key benefits:

  • Ensure accurate, comprehensive coding.
  • Reduce initial and final denial rates.
  • Improve 9-month denial resolution rates.
  • Reduce coding turnaround time.

Increase cash and net collections with insightful business support

PrimeMed ’s Billing & Collections solutions for claims submission, cash posting, third-party resolution and denials management introduce process flows crafted to increase the speed of payment without compromising your ability to collect every dollar earned.


Our solution includes:

  • Multi-site, global delivery model that mitigates operational risk and supports instantaneous velocity regardless of volume.
  • Intelligent process automation informed by continuous improvement feedback loops to enhance efficiency.
  • Predictive analytics to identify payer behavior in denials and claims adjudication.
  • Scalable and specialized staff with claim-specific skill sets.
  • Denials prevention program with dedicated teams, deep payer knowledge and policy expertise.
  • Patient Advocates to resolve billing inquiries.

Key benefits:

  • Increase average monthly collections.
  • Decrease A/R days, percentage greater than 120 days and aging greater than 365 days.
  • Reduce no response A/R > 90 days.
  • Reduce credit balances.

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